Columbus, Ohio

Tech support for your home. IT for your business.

Local help across Columbus, remote or on site, starting with a diagnosis and a written quote.

What clients say

★★★★★
"Over the last six years, Calum initiated a number of projects to update the infrastructure supporting the operation of our Parish Church, Office and meeting rooms. These included extending and rationalising our internal network – both hard-wired and WiFi to support the growing range of equipment which was needed for our day to day operation. He also designed and implemented a security surveillance system, involving ten external and internal cameras, managed by Unifi Site Manager. During this period he also provided general IT support for our Office Admin staff and clergy. All of this was done on a voluntary basis and, it was done in timely and professional manner."
J.B., Catholic ParishGoogle
★★★★★
"From the first walkthrough, he approached the job thoughtfully, asking about our daily operations, entry points, lighting at different times of day, and even the areas I was most concerned about. … He ran wiring cleanly and discreetly, took the time to position each camera for the best possible angle, and adjusted them until coverage was exactly right — not “good enough,” but right. … He didn’t oversell equipment I didn’t need, and he didn’t cut corners. … If you’re looking for someone who takes pride in doing the job carefully and correctly the first time, I wouldn’t hesitate to recommend him."
J.H., Business OwnerGoogle
★★★★★
"They were able to get the files out of a Buffalo NAS that was 15 years old and Buffalo told me the information was lost. They repaired my current NAS and now manage my NAS backup, and do all of my Computer Servicing. I have told my daughter that she needs to use them for her needs. I HIGHLY recommend this outfit for all your computer and home automation needs."
G.C., homeownerGoogle

Read all our reviews on Google

Someone to call when something at home breaks

Laptops, WiFi, printers, cameras, and the smart plugs nobody remembers setting up.

Computer repair

Slow, crashing, won't boot, or a drive that has started clicking.

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Device repair & support

Phones, tablets, laptops, TVs, and the accounts behind them.

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WiFi & networking

Dead spots, dropouts, and a router that needs a weekly reboot.

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Virus & malware removal

Fake Microsoft pop-ups, hijacked browsers, a machine that is suddenly slow.

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Backup & data recovery

Files off a failing drive, then a backup so it never repeats.

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Camera systems

Recording to hardware in your own house, no monthly subscription.

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Smart home & automation

Lighting, shading, and audio on hardware you own, running privately.

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New computer setup

Buying advice, files and accounts moved across, old machine wiped.

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Printer help

Offline while sitting right there, half pages, or refusing the new laptop.

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Home visits start with an $85 diagnostic.

A UniFi ceiling access point held in one hand before mounting Laptop showing the live view from six cameras covering a client's lot, garage, and driveway

How a visit goes

Diagnose first. You get a written quote, and no work starts until you approve it.

Remote when that is enough, at your door when it isn't.

If a repair will cost more than the device is worth, we say so and help you plan the replacement instead.

Our approach

Support for the network, the servers, and the printers

Offices, practices, and shops across Columbus, including the ones still running their own Exchange or SQL Server in a closet.

Managed IT & support

Patching, monitoring, backups, and the day-to-day questions from staff.

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Networking & install

Cisco and UniFi networks planned on a walk of your building.

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Full service IT

Support, monitoring, patching, and hardware planning under one monthly price.

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Tech support

Workstations, shared printers, and logins, remote or on site, billed hourly.

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Backup & recovery

Local and off-site backups with restores verified every month.

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Print hardware & supplies

HP printers and genuine HP toner through authorized distribution, on schedule.

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Also: Cameras & security  ·  Email migration

Business call-outs are a two-hour minimum at $170, then $85 an hour.

HP Authorized Reseller for Print Hardware & Supplies  ·  Cisco Registered Partner  ·  We deploy UniFi

Asked most often

What do you charge?

Residential visits start with an $85 diagnostic that covers evaluating the problem and a written quote for the fix.

How fast will you respond?

New inquiries get a reply within one business day, usually sooner.

Do you have a shop I can walk into?

We come to you, fix it remotely, or collect the device and return it when it's done.

All questions

Home or office, the next step is the same.

Book a visit online or call. You hear back within one business day.